Quick Start Guide Download / print the Metpow guide here
Plus FAQ here
Step 1 – Before you arrive, download the Metpow app* in readiness – go to the app store on your mobile device (iOS or Play). Search for Metpow (green plug symbol).
Or Download here 📲 Download for iOS 📲Download for Android
Step 2 – You will need to create an account, by adding basic details. This can be done at home to ensure a smoother and quicker connection on arrival
Step 3 – On arrival to your pitch – plug into the electric on your pitch
Step 4 – Open the Metpow app on your phone’s home screen. Click ‘Scan QR code’. Fill in your departure date.
Step 5 – Set up payment account. Save. You will now need to verify it’s you. If you are given the option to verity via text, choose this (a code will be texted to you). Some phones will immediately take you your banking app to verify. A minimum of £10 will be ‘pre-authorised’ by your bank (the amount of pre-auth will depend on the length of your stay)*
Step 6 – Follow any further instructions in the app. Your electric supply is activated. Check the app at any time to see how much electric you are using / have used
*NB. This money doesn’t physically leave your account. It is being ‘held’. If you do not go over the allocated number of kwh per night, the pre-authorised amount will be released when you leave. If you use over the allocated kwh, any amount owed will be taken after you leave.